Privacy Policy

At Uncommonwisdom.com UWCC and its affiliates (“UncommonWisdom”), we understand and respect your concerns regarding the use and sharing of your personal information. This Privacy Notice outlines how UncommonWisdom collects and processes your personal information through its websites, devices, products, services, online and physical stores, and applications referencing this notice (“Uncommon Wisdom Services”). Your use of Uncommon Wisdom Services indicates your consent to the practices described in this Privacy Notice.

What Personal Information Does Uncommon Wisdom Collect? Uncommon Wisdom collects various types of personal information to provide and improve its services. This includes information you provide directly, such as your name, address, and payment details, as well as information collected automatically, such as your device information and browsing activity.

For What Purposes Does Uncommon Wisdom Process Your Personal Information? Uncommon Wisdom processes your personal information to fulfill orders, provide customer service, personalize your experience, improve its services, and communicate with you. This may include using your information for marketing purposes with your consent.

What About Cookies and Other Identifiers? Uncommon Wisdom uses cookies and similar technologies to enhance your experience, analyze usage, and personalize content and advertising. You can manage your cookie preferences through your browser settings.

Does Uncommon Wisdom Share Your Personal Information? Uncommon Wisdom may share your personal information with its affiliates and service providers to fulfill orders, provide services, and for other legitimate purposes. Your information may also be shared as required by law or to protect Uncommon Wisdom’s rights and property.

How Secure Is Information About Me? Uncommon Wisdom takes measures to protect your personal information, but no method of transmission over the internet or electronic storage is entirely secure. It is important to use strong passwords and be cautious when sharing information online.

What About Advertising? Uncommon Wisdom may use your information to provide personalized advertising based on your interests. You can opt out of personalized advertising by adjusting your preferences in your account settings.

What Information Can I Access? You can access and update your personal information through your account settings on Uncommon Wisdom’s website or by contacting customer service. You can also request a copy of your personal information held by Uncommon Wisdom.

What Choices Do I Have? You can choose not to provide certain personal information, but this may limit your ability to use certain features of Uncommon Wisdom Services. You can also opt out of receiving marketing communications.

Are Children Allowed to Use Uncommon Wisdom Services? Uncommon Wisdom Services are intended for adults. Children under the age of 13 are not permitted to use Uncommon Wisdom Services without parental consent.

Conditions of Use, Notices, and Revisions Your use of Uncommon Wisdom Services is subject to the conditions outlined in this Privacy Notice. Uncommon Wisdom may update this Privacy Notice from time to time, and changes will be communicated through the Uncommon Wisdom Services.

Related Practices and Information For more information about Uncommon Wisdom’s privacy practices and how your information is handled, please review the full Privacy Notice on the Uncommon Wisdom website.

Examples of Information Collected

• Name, address, and contact details

• Payment information

• Device information

• Browsing activity

 

What Personal Information About Customers Does Uncommon Wisdom Collect?

We collect your personal information to enhance our products and services continually. Below are the types of personal information we gather:

1. Information You Provide: We receive and store any information you provide related to Uncommon Wisdom Services. This may include examples such as your name, address, and contact details. Not providing certain information may limit your access to some of our services.

2. Automatic Information: We automatically collect and store certain information about your use of Uncommon Wisdom Services. This includes details about your interactions with content and services available through Uncommon Wisdom Services. We use technologies like “cookies” and unique identifiers, obtaining information when your web browser or device accesses our services and other content served by or on behalf of Uncommon Wisdom on other websites.

3. Information from Other Sources: We may receive information about you from other sources, such as updated delivery and address details from our carriers. This information is used to maintain accurate records and facilitate your future purchases.

 

For What Purposes Does Uncommon Wisdom Process Your Personal Information?

We utilize your personal information to operate, enhance, and refine the products and services we offer. These purposes include:

1. Purchase and Delivery: Your information is used to process orders, deliver products and services, handle payments, and communicate about orders, products, services, and promotions.

2. Service Enhancement: We use your personal information to provide functionality, analyze performance, fix errors, and enhance the usability and effectiveness of our services.

3. Recommendations and Personalization: Your information helps us recommend features, products, and services tailored to your interests, preferences, and past interactions with our services.

4. Voice, Image, and Camera Services: When you use these services, we use your voice input, images, videos, and other personal information to fulfill your requests, improve our services, and provide the requested service.

5. Legal Compliance: In certain cases, we collect and use your personal information to comply with laws, such as identity verification and other legal obligations.

6. Communication: Your information allows us to communicate with you about our services through various channels like phone, email, and chat.

7. Advertising: We may use your personal information to display interest-based ads for features, products, and services that may be of interest to you, without personally identifying you.

8. Fraud Prevention and Credit Risks: Personal information is used to prevent and detect fraud and abuse, ensuring the security of our customers, Uncommon Wisdom, and others.

9. Consent-Based Purposes: We may seek your consent to process your personal information for specific purposes that we communicate to you.

By providing your personal information, you consent to its use for these purposes.

What About Cookies and Other Identifiers?

In order to recognize your browser or device and enhance Uncommon Wisdom Services, we utilize cookies and other identifiers. For details on cookies and their usage, please refer to our Cookies Notice.

Does Uncommon Wisdom Share Your Personal Information?

Customer information is a crucial aspect of our business, and we do not engage in selling our customers’ personal information to third parties. We only share customers’ personal information as outlined below and with subsidiaries controlled by UncommonWisdom.com Corp. that either adhere to this Privacy Notice or maintain practices at least as protective as those described in this notice.

1. Transactions with Third Parties: We offer services, products, applications, or skills provided by third parties for use on or through Uncommon Wisdom Services. For example, you can purchase products from third parties through our stores, download applications from third-party providers via our App Store, and utilize third-party skills through our Alexa services. We also collaborate with third-party businesses to offer joint services or product lines, such as co-branded credit cards. When a transaction involves a third party, we share customers’ personal information related to that transaction with the third party.

2. Third-Party Service Providers: We engage other companies and individuals to perform various functions on our behalf. These functions include fulfilling orders, delivering packages, sending mail and email, analyzing data, providing marketing assistance, processing payments, and offering customer service. While these third-party service providers have access to the personal information necessary to perform their functions, they are not authorized to use it for other purposes.

3. Business Transfers: As we expand our business, we may acquire or sell other businesses or services. In such transactions, customer information is typically one of the transferred business assets, but it remains subject to the commitments made in any pre-existing Privacy Notice (unless the customer consents otherwise). Additionally, in the unlikely event that UncommonWisdom.com UWCC or a significant portion of its assets are acquired, customer information will be among the transferred assets.

4. Protection of Uncommon Wisdom and Others: We may disclose account and other personal information when we believe disclosure is necessary to comply with the law, enforce our agreements, or protect the rights, property, or safety of Uncommon Wisdom, our users, or others. This may involve sharing information with companies and organizations for fraud protection and credit risk reduction.

Except as detailed above, you will be notified if your personal information is to be shared with third parties, and you will have the option to decline sharing your information.

Regarding cross-border transfers, we ensure that any transfer of personal information outside of your province or territory, or outside of Canada, complies with this Privacy Notice and is permitted by relevant data protection laws.

How Secure Is Information About Me?

We prioritize your security and privacy in the design of our systems. Here’s how:

• We use encryption protocols and software to protect the security of your personal information during transmission.

• When handling credit card data, we adhere to the Payment Card Industry Data Security Standard (PCI DSS).

• We maintain physical, electronic, and procedural safeguards to secure the collection, storage, and disclosure of personal customer information. Occasionally, we may request proof of identity before disclosing personal information.

• Our devices include security features to prevent unauthorized access and data loss. You can control and configure these features according to your needs.

• It’s important to protect against unauthorized access to your password, computers, devices, and applications. We recommend using a unique password for your Uncommon Wisdom account and signing off when using a shared computer. 

 

What About Advertising?

• Third-Party Advertisers and Links to Other Websites: Uncommon Wisdom Services may contain third-party advertisements and links to other websites and apps. These third-party advertising partners may gather information about you when you engage with their content, advertising, and services. To learn more about third-party advertising on Uncommon Wisdom, including interest-based ads, please refer to our Interest-Based Ads policy. To adjust your advertising preferences, visit the Advertising Preferences page.

 

• Use of Third-Party Advertising Services: We provide advertising companies with information that helps them deliver more relevant and useful Uncommon Wisdom ads to you, as well as measure their effectiveness. We do not share your name or other directly identifying information for this purpose. Instead, we use an advertising identifier such as a cookie, device identifier, or a code generated from applying irreversible cryptography to other information (e.g., an email address). For instance, if you have already downloaded one of our apps, we share your advertising identifier and related data to prevent you from receiving an ad to download the app again. Some advertising companies may also use this information to show you relevant ads from other advertisers. To learn more about opting out of interest-based advertising, visit the Advertising Preferences page.

What Information Can I Access?

You can view and manage your information, such as your name, address, payment methods, profile details, Prime membership, household settings, and purchase history, in the “Your Account” section of the website. Click here for a list of examples of what you can access.

 

What Choices Do I Have?

If you have any questions regarding the collection and use of your personal information, please contact our Customer Service. Many of our Uncommon Wisdom Services offer settings that allow you to choose how your information is utilized.

As mentioned earlier, you can choose not to provide certain information, but this may limit your access to many of the Uncommon Wisdom Services.

You can add or update certain information on pages such as those mentioned in “What Information Can I Access?” When you update information, we typically keep a copy of the previous version for our records.

If you prefer not to receive email or other communications from us, please adjust your Customer Communication Preferences. For in-app notifications, adjust your notification settings in the app or device.

To opt out of seeing interest-based ads, adjust your Advertising Preferences.

Most browsers and devices offer a Help feature that explains how to prevent them from accepting new cookies or other identifiers, receive notifications when receiving a new cookie, or block cookies entirely. We recommend leaving cookies and identifiers enabled as they enable you to use essential features of Uncommon Wisdom Services. For example, if you block our cookies, you won’t be able to add items to your Shopping Cart, proceed to Checkout, or use any Services requiring you to Sign in. For more information on cookies and identifiers, refer to our Cookies Notice.

If you want to browse our websites without linking your browsing history to your account, you can log out of your account here and block cookies on your browser.

When you consent to us processing your personal information for a specific purpose, you can withdraw your consent at any time, and we will cease further processing of your data for that purpose.

You can also opt out of certain other types of data usage by adjusting your settings on the relevant Uncommon Wisdom website (e.g., in “Manage Your Content and Devices”), device, or application. For more information, click here. Most non-Uncommon Wisdom devices also allow users to change device permissions (e.g., disable/access location services, contacts) in the device’s settings menu. For questions about changing your device permissions on devices made by third parties, contact your mobile service carrier or device manufacturer.

If you are a seller, you can add or update certain information in Seller Central, update your account information by accessing your Seller Account Information, and adjust the email or other communications you receive from us by updating your Notification Preferences.

If you are an author, you can add or update the information you have provided in the Author Portal and Author Central by accessing your accounts in the Author Portal and Author Central, respectively.

Additionally, as required by applicable law, you have the right to request access to, correct, and delete your personal data. If you wish to do any of these things, please go to Request My Personal Information or contact Customer Service. Depending on your data choices and province of residence, certain services may be limited or unavailable.

 

Are Children Allowed to Use Uncommon Wisdom Services?

Uncommon Wisdom does not sell products intended for purchase by children. We offer children’s products for purchase by adults. If you are under the age of majority in your province or territory of residence, you may only use Uncommon Wisdom Services with the involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you decide to use Uncommon Wisdom Services, your use and any privacy-related disputes are governed by this Notice and our Conditions of Use. This includes provisions regarding limitations on damages, dispute resolution, and the application of Washington state law.

If you have any privacy concerns regarding Uncommon Wisdom, please Contact Us with a detailed description, and we will strive to address the issue promptly. Additionally, you can reach the Uncommon Wisdom Canada Privacy Officer at canada-privacy-officer@uncommonwisdom.com or by mail at ATTN: UncommonWisdom.com Privacy Officer, 933 Seymour Street, Vancouver, B.C. V6B 6L6.

As our business evolves, so does our Privacy Notice. It is advisable to check our website regularly for recent updates. Unless stated otherwise, our current Privacy Notice applies to all information we hold about you and your account. We are committed to our promises and will not significantly alter our policies and practices to reduce the protection of customer information collected in the past without the consent of affected customers.

 

Related Practices and Information

• Conditions of Use

• Seller Program Policies

• Help department

• Most Recent Purchases

• Your Profile and Community Guidelines

Examples of Information Collected

When using Uncommon Wisdom Services, you provide us with information in various ways, including when you:

• Search or shop for products or services in our stores.

• Add or remove items from your cart, place an order, or use Uncommon Wisdom Services.

• Download, stream, view, or use content on a device or through a service or application.

• Provide information in Your Account (you may have more than one if you’ve used multiple email addresses or mobile numbers).

• Interact with our Alexa Voice service.

• Upload your contacts.

• Configure settings, provide data access permissions, or interact with an Amazon device or service.

• Provide information in your Seller Account, Uncommon Wisdom Publishing (UWP), Developer account, or any other account that allows you to offer software, goods, or services to Uncommon Wisdom customers.

• Offer your products or services on or through Uncommon Wisdom Services.

• Communicate with us via phone, email, or other means.

• Complete a questionnaire, support ticket, or contest entry form.

• Upload or stream images, videos, or other files to Prime Photos, Uncommon Wisdom Drive, or other Uncommon Wisdom Services.

• Use services such as Prime Video.

• Create Playlists, Watchlists, Wish Lists, or other gift registries.

• Participate in Discussion Boards or other community features.

• Provide and rate Reviews.

• Specify a Special Occasion Reminder.

• Employ Product Availability Alerts, such as Available to Order Notifications.

 

Through these actions, you may provide us with various types of information, including:

• Identifying information such as your name, address, and phone numbers.

• Payment information.

• Your age.

• Your location information.

• Your IP address.

• People, addresses, and phone numbers listed in your Addresses.

• Email addresses of your friends and other individuals.

• Content of reviews and emails you send to us.

• Personal description and photograph in Your Profile.

• Voice recordings when interacting with Alexa.

• Images and videos collected or stored in connection with Uncommon Wisdom Services.

• Information and documents regarding identity, including Social Insurance Numbers and driver’s license numbers.

• Corporate and financial information.

• Credit history information.

• Device log files and configurations, including Wi-Fi credentials if you choose to automatically synchronize them with your other Uncommon Wisdom devices.

Automatic Information

Examples of the information we collect and analyze include:

• The internet protocol (IP) address used to connect your computer to the internet.

• Login, email address, and password information.

• The location of your device or computer.

• Content interaction information, such as content downloads, streams, and playback details. This includes duration, number of simultaneous streams and downloads, and network details for streaming and download quality. This also includes information about your internet service provider.

• Device metrics, such as when a device is in use, application usage, connectivity data, and any errors or event failures.

• Uncommon Wisdom Services metrics, such as technical error occurrences, your interactions with service features and content, your settings preferences and backup information, and the location of your device running an application. This also includes information about uploaded images and files, such as file names, dates, times, and locations of your images.

• Version and time zone settings.

• Purchase and content use history, which may be aggregated with similar information from other customers to create features like Top Sellers.

• The full Uniform Resource Locator (URL) clickstream to, through, and from our websites. This includes date and time information, products and content you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse overs).

• Phone numbers used to call our customer service number.

• Images or videos captured when you shop in our stores or stores using Uncommon Wisdom Services.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

 

Information from Other Sources

Examples of information we receive from other sources include:

• Updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more efficiently.

• Account information, purchase or redemption information, and page-view information from some merchants with whom we operate co-branded businesses or for whom we provide technical, fulfillment, advertising, or other services.

• Information about your interactions with products and services offered by our subsidiaries.

• Search results and links, including paid listings (such as Sponsored Links).

• Information about internet-connected devices and services linked with Alexa.

• Credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

 

Information You Can Access

Examples of information you can access through Uncommon Wisdom Services include:

• Status of recent orders, including subscriptions.

• Your complete order history.

• Personally identifiable information, such as your name, email, password, and address book.

• Payment settings, including payment card information, promotional certificate and gift card balances, and 1-Click settings.

• Email notification settings, including Product Availability Alerts, Delivers, Special Occasion Reminders, and newsletters.

• Recommendations and the products you recently viewed that are the basis for recommendations, such as Recommended for You and Improve Your Recommendations.

• Shopping lists and gift registries, such as Wish Lists and Baby and Wedding Registries.

• Your content, devices, services, and related settings, as well as communications and personalized advertising preferences.

• Content that you recently viewed.

• Voice recordings associated with your account.

• Your Profile, including your product Reviews, Recommendations, Reminders, and personal profile.

If you are a seller, you can access your account and other information, as well as adjust your communications preferences, by updating your account in Seller Central.

If you are an author, you can access your account and other information, as well as update your accounts, on the Uncommon Wisdom Publishing (UWP) or Author Central website, as applicable.

If you are a developer participating in our Developer Services Program, you can access your account and other information, as well as adjust your communications preferences, by updating your accounts in the Developer Services Portal.